No, you can place an order as a guest. However, having an account offers several benefits:
- Faster checkout
- Easy access to order history and status
- Notifications on new products and special promotions
On the login page, select “Forgot Password?” and follow the instructions to reset it.
Please contact us so we can update your email address. We can adjust your email, name, and address, but we cannot modify an order once it’s processed.
All transactions are in USD. If your credit card is in another currency, the final price will be converted according to your card issuer’s exchange rate on the day the transaction is processed.
We accept PayPal, Visa, MasterCard, American Express, Discover, and other major cards
Your data is protected with SSL encryption, and we process your payment through secure gateways. Credit card information is never stored on our servers.
Once an order is processed, it can’t be modified or canceled. For other changes, contact us immediately. Orders that have been packed or shipped cannot be canceled.
Please enter your shipping details in English. If needed, use similar English characters to replace any non-English ones.
After processing, changes to the shipping address aren’t possible. For best results, use a residential address.
Delivery times depend on the shipping option chosen. Once shipped, tracking information is sent by email. Please allow 24 hours after shipping for tracking details to be updated.
You’ll receive tracking information by email once your order is shipped. You can also track your order directly on our website.
Only one discount code may be used per order, unless otherwise specified.
If any items are missing, please contact us as soon as possible for assistance.
We process orders Monday to Friday. Orders typically ship within 2-3 business days after processing. Please allow additional time during holidays.
Displayed prices are tax-free in USD. Depending on your location, customs fees may apply, which are your responsibility. Check with your local customs office for more details.
If you’re not satisfied, contact us within 30 days with your order number and reason for return. We’ll provide further instructions.
If your item is incorrect, missing, or defective, contact us within 7 days with your order number and photos of the item. We’ll work to resolve your case promptly.
Returns may take up to 14 business days to process once we receive your item. We’ll email you once your return is complete.
Refunds are issued to the original payment method within 7-10 business days after the return is processed. For questions on timing, contact your card issuer or bank.